2509, 2017

Philippines outsourcing to Cooperate with India

By |September 25th, 2017|Business Process Outsourcing, Outsourcing|0 Comments

The Philippines’ outsourcing industry, or more commonly known as business process outsourcing (BPO), will be cooperating with India’s BPO industry to find ways that will complement each other instead of competing one another. This is according to the Department of Trade and Industry (DTI) last September 11.

 

India and the Philippines are likely to become outsourcing partners in the future since they will be working together. “In the area of BPOs, we agreed to work on hopefully improving complementation in serving our respective clients in areas of complementation instead of competing,” Trade Secretary Ramon M. Lopez told reporters in Pasay City.

Outsourcing […]

1109, 2017

A Guide to Superior Outsource Customer Service

By |September 11th, 2017|Business Process Outsourcing, Outsourcing|0 Comments

A company without decent customer service will amount to nothing in the long run. When you outsource customer service you can’t just expect them to be “the best”. Yes it is important that the customer service department is performing well but the company as a whole should have a culture of good customer service.

Even if you hire an outsource customer service to ensure that they are performing well at serving the customers how can you make sure that it will last and be successful? There are numerous books to help you out however it is not easy to train and […]

809, 2017

Data Protection Act Important to the Philippines BPO Industry

By |September 8th, 2017|BPO Philippines, Business Process Outsourcing, Outsourcing|0 Comments

There are 105 million Filipinos working in the BPO industry in the Philippines. The BPO industry gives its continuous helping hand to the society as it give more jobs and helps the economy grow. It is without a doubt that the BPO industry in the Philippines is a huge part of our growing country and the Chairman of the national Privacy Commission (NPC) Raymund E. Liboro agrees.

 

In an article Liboro wrote for Manila Bulletin he says that, “We have an entire industry that has been a pillar of our emerging economy, and that needs our protection and support as well.” […]

1808, 2017

Philippine BPO to be dethroned by China

By |August 18th, 2017|Business Process Outsourcing|0 Comments

The Philippines has been considered one of the leaders of outsourcing thanks to the young population and cheap labour. However in a recent report made by the advisory firm Tholons the position of the Philippines BPO industry  as an Outsourcing empire is now under threat with China ranking ahead of the country.

China is funding colleges to offer courses for outsourcing at the same time they are also building new technology parks, for the country is aiming to have $100 billion of outsourcing revenue by 2020.

“The other countries know how big this IT business process outsourcing pie is globally and they […]

1707, 2017

7 Benefits of an Outsourcing Company for Your Business

By |July 17th, 2017|Business Process Outsourcing, Outsourcing|0 Comments

Outsourcing is the most-talked word when it comes to business strategies and partners which help enterprises to manage their daily tasks and deliver the best results efficiently. Are you still curious on how they do it? What do we exactly mean by outsourcing and its benefits for your businesses? We already talked about the advantages that you can have if you turn to outsourcing but on this article, we are going to tackle the seven benefits that you can get from it.

 

What is outsourcing?
Outsourcing means the path in which organizations outsource the procedures of their business capacities to outer merchants. […]

1605, 2016

Top 5 Tips When Signing an Outsourcing Contract

By |May 16th, 2016|Business Process Outsourcing, Offshoring, Outsourcing, Shared Services|1 Comment

There are many things to consider when signing an outsourcing contract to partner with your small business. You have to read it from the top to bottom to fully understand everything written on it. Legal documents should be understood by you-the business owner to make it clear to you everything about it says on your outsourcing partnership. Signing an outsourcing contract is not difficult but you have to think about it as one of the most important step when taking your task to be outsourced to these outsourcing companies. To give you some tips on what to do when signing […]

1305, 2016

How to Build a Better Business with Outsourcing

By |May 13th, 2016|Business Process Outsourcing, Outsourcing|1 Comment

We are now living in the world where everyone can just start the business and use different marketing strategies to achieve their success. Marketing strategies is the biggest way of getting more and more clients that will help you get more sales and earn profits. With so many things to do for running a business, most of these people in the industry go for outsourcing. Aside from reducing costs and additional expenses, outsourcing is a great way to build a better business and even those huge companies are doing it. Let us go back when there are millions of tasks being […]

1005, 2016

10 Things to Outsource to your Virtual Assistant

By |May 10th, 2016|Business Process Outsourcing, Virtual Assistant|0 Comments

            Having a virtual assistant that can help you doing your tasks can be good but deciding which tasks to outsource to your virtual assistant can be doubtful especially when you’re just in the middle of starting and growing your business. Virtual assistants are people who do different administrative tasks at the comfort of their home such as accounting, schedules, data entry and other administrative tasks that their employer might want to assign to them. Most of them work and get their clients from the well-known websites that offers outsourcing services.

            Nowadays that websites exist and more and […]

305, 2016

Triple your Business Income with Virtual Assistants

By |May 3rd, 2016|Business Process Outsourcing, Outsourcing, Virtual Assistant|0 Comments

You do not need to hire too many full-time employees when you can have virtual assistants that can work for you per hour and at a flexible time. Nowadays, outsourcing is the main thing that businesses do to help boost their income by cutting salary expenses for their full time employees. You only have to pay them per hour but they can deliver the tasks in a timely manner with the best results. They can also focus on the job that you will give to they because they can work remotely at the comfort of the outsourcing companies. Hiring virtual […]

2904, 2016

The Beginner’s Guide to Advertising Your Outsourcing Company on Facebook

By |April 29th, 2016|Business Process Outsourcing, Outsourcing|0 Comments

In order to attract clients, websites are created as well as different forms of advertising strategies. Now that we live in the world where people are all into social media, we should take our part and go with the flow. No business owner wants to be left behind when it comes to trends. If you own a business, let’s say an outsourcing company you will have to advertise about your company so that you can get clients overseas. If you’re just going to depend on your website to call and contact your targeted clients, it will be difficult for you […]

2704, 2016

7 Surprising Tasks that Your Competitors are Outsourcing

By |April 27th, 2016|Business Process Outsourcing, Outsourcing|0 Comments

Most entrepreneurs would like to do all the things when it comes to their business tasks. While they have this kind of thinking, let us face the fact that a person cannot do everything at the same time. If you own a business and you think about your competitors, there is a probability that they are outsourcing some of the tasks that they cannot handle by themselves to freelancers and outsourcing companies that is why they continue to grow as a team. You might have the questions in your mind like “what tasks are they outsourcing?” This article will […]