Philippines: The World’s Leading Contact Center Outsourcing Destination

In terms of the English language proficiency, there is no doubting that the Philippines is one of the leading countries which has a very high level of individuals who can […]

4 Easy Tips to Boost Your Contact Center Services to Customers

The pricing and quality of a product may increase your chances of successfully selling a product. However, these are not the only factors considered by consumers. In fact, according to […]

By |December 27th, 2017|Contact Center|0 Comments

Philippines: To Become the Biggest IT-BPM / BPO Market

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5 Outsourcing Advantages

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4 Tips to Improve Your BPO Partner Relationship

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The Newest Competitive Weapons of Call Centers

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Office Space Demand in MM Remains Strong Thanks Mostly to BPOs

Office Space Demand in MM Remains Strong Thanks Mostly to BPOs

There is still very strong demand for office spaces in Metro Manila because of the many companies seeking to set up their headquarters in major key business districts. Most of these companies are in the business process outsourcing (BPO) industry. […]

PHL BPO Sector Maintains $16-B Target Despite Strength of Peso

PHL BPO Sector Maintains $16-B Target Despite Strength of Peso

The continued strength of the peso may be a problem for the country’s BPO sector, but it is not enough reason for the industry to revise their growth target for 2013.

The BusinessMirror recently reported that while the Information Technology and Business Process Association of the Philippines (IBPAP), formerly known solely as Business Process Association of the Philippines (BPAP), acknowledges that they are indeed affected by strong peso, they remain optimistic about the sector’s future and will thus stick with the growth target set two years ago. […]