Contact Center Services and Contact Center Outsourcing

Call Center Agent

Sales campaigns whether outbound or inbound can be handled by this agent. Using predictive dialer and a CRM complements every campaign

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Contact Center Agent

Good written and spoken English. An agent who can attend to your company's toll free numbers. This agent can help with your customer service

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Online Support Agent

An agent who will handle online help desk, online ticketing system. Hiring this person is your good choice

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Online Community Moderator

If you run a forum or board that requires constant moderation to avoid abuse or spamming then, this staff can do the job

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Technical Support Agent

Helping customers in troubleshooting, assisting end-users, educate the callers are some of the duties and responsibilities of this agent

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• English-proficient telemarketers polished their craft through extensive training and years of experience
• All agents have neutral accents preferred by Western nations
• Contact center agents are courteous and approachable
• Overhead and operational costs can be reduced by 70%, while increasing productivity drastically
• Excellent and efficient service quality
• Sensitive information about your clients secure with outsourced contact centers
• All contact agents are supervised by in-office supervisors