Call Center Outsourcing

We deploy our sales and marketing expertise to work for your company by analyzing your business goals and obstacles so we can provide the appropriate solution. Your company will get improved results Whether you get a single agent or a team because we believe in the performance of our people and our system. Moreover, our agent will have no problem working as a new member to your existing sales team.

Direct Marketing

Most businesses rely on direct marketing simply because its cost-effective form of advertising. Direct marketing service from PrimeOutsourcing aims at increasing sales from your customers, build customer loyalty, re-establish interest on lost customers and generating new business.

Lead Generation and Appointment Setting

New leads? We’ll keep your calendar full of qualified business opportunities.

Lead Nurturing

Prospect not yet ready to buy? We’ll do the follow up for you.

Phone Invitation

We will handle the time-consuming task of dialing and inviting people.

Phone Survey

Do you need someone to do phone survey? We love to work on this.

Tradeshow Leads Follow-up

We will help you close the sale after you got their attention on the trade floor.

Direct Mail Campaign

We’ll send your package and deliver it right to your client’s door.

Sales Support

PrimeOutsourcing Sales Support Service includes Live Chat and Live Assistants for your website. Our sales support specialists will provide top notch customer assistance 24/7.

Live Chat

We’ll walk your clients through your website and answer questions in real-time.

Live Assistants

Our online secretary will take care the rest of your schedule.

Order Taking

We’ll take orders and answer queries from your customers.

Travel Reservation

We’ll handle the 24/7 bookings.

Click “Play” to listen to sample voice call

Advantages of Call Center Outsourcing

The Philippines is a premier location for outsourced call center services alongside India, China, and Bulgaria

Our call center agents are highly proficient both in oral and written English

Our agents are trained in accent-neutral spoken English preferred by Western clientele

Outsourcing call center services lets you focus on the core operations of your business, while reducing operational costs at the same time

Frequently Asked Questions

For recruitment, what is your screening process?Bar Hawk2018-10-24T14:59:29+00:00

For recruitment, what is your screening process?

Every contact center staff hired by PrimeOutsourcing went through an extensive screening process. Specialized exams, and personal and professional background checks are performed to ensure employee integrity.

Are your staff perfectly proficient with oral and written English? How about other languages?Bar Hawk2018-10-24T15:00:36+00:00

Are your staff perfectly proficient with oral and written English? How about other languages?

All our employees are well versed with the English language as well as its culture. Unfortunately, none of our current staff are eloquent with other foreign languages such as French, Mandarin, German, etc.

Do you use predictive dialer system such as VICIDIAL?Bar Hawk2018-10-24T15:01:14+00:00

Do you use predictive dialer system such as VICIDIAL?

Yes. Predictive dialer systems such as Vicidial would be advantageous for us and your needs.

Do we give you the leads, or is your company capable of creating leads for us?Bar Hawk2018-10-24T15:01:54+00:00

Do we give you the leads, or is your company capable of creating leads for us?

It is best if you are able to give us the leads. By giving us the leads, we can immediately start contacting clients for you. If you wish for us to generate leads for you, it would require you to accomplish additional service fees. Please contact us for more information about additional service fees.

Upon inquiry, how long will it take until we can initiate our telemarketing campaign?Bar Hawk2018-10-24T15:02:31+00:00

Call Center