US/Canada: (850) 937-7321 | Int'l: +63 (939) 409 7272

Frequently Asked Questions

Get the answers to the most commonly asked queries. Contact us for other concerns.

offshore staff leasing

The Frequently Asked Questions

Prime Outsourcing, Inc. is the premier offshore outsourcing service provider located at the heart of the Philippines – Manila. Our team is composed of Business and Information Technology professionals who underwent thorough and persistent in-house training and thorough experience.

Would your company allow us to train your staff according to our preference?2018-10-18T19:16:48+00:00
Will my writers know how to navigate and manage web publishing software like WordPress?2018-10-18T17:10:44+00:00
Will my data be safe from hackers, viruses, or even electrical disruptions?2018-10-18T18:29:31+00:00
Will my company information and other sensitive data remain confidential?2018-10-18T18:28:22+00:00
Who provides CRM, etc?2019-09-02T12:56:37+00:00

CRM are being provided by our clients. They host their own in the cloud or they are using 3rd party programs for this purpose.

What do I get from being a Prime Outsourcing affiliate?2019-04-12T19:17:51+00:00

For every new client you successfully direct to Prime Outsourcing, you will get a referral fees as shown by this table:

Staff Leasing Service:

Full-time Staff= $100

Half-time Staff = $50

Project Outsourcing: 5% of the total project cost

Prime Service Packs: $50 for packages below $500 and $100 for packages above $500

-The amount is not convertible to cash but as service credit to your account. Avail of our services and pay us from your credits earned.

-One time only, renewal of the same staff, project, service pack is not valid

-Existing client should have no past due invoices and have used our services for the last 30 days

If you are a former client of Prime Outsourcing or a non-client and you directed a new client to our company, you will get half of the amount listed above.

Upon inquiry, how long will it take until we can initiate our telemarketing campaign?2018-10-18T19:20:17+00:00
Q. Will you sign a NDA?2019-04-11T17:26:34+00:00

We are committed to protectingboth our privacy thus we are open to Non Disclosure Agreements.

Q. Why do you offer a monthly subscription?2018-10-17T13:58:26+00:00

We offer a monthly subscription to keep our pricing competitive; it also allows us to manage our resources more efficiently.

Q. Who owns the source code and rights over my projects?2019-04-11T17:20:22+00:00

Source codes and the rights of the project belong only to you. Prime Outsourcing will ask for your permission before we show the portfolios to our prospective clients.

Q. When will I give notice should I wish to discontinue with my membership?2019-04-10T19:09:59+00:00

You can give us your notice any time before your next billing cycle begins. You can send your notice to us by email, phone call or unsubscribing via the Portal.

Q. What type of tasks can PrimeOutsourcing do?2018-10-17T13:56:21+00:00

PrimeOutsourcing can handle any type of task that does not require physical presence and can be done by using a phone or computer. Kindly contact us for more information.

Q. What qualifications does the Virtual Assistant have?2018-10-17T13:54:47+00:00

Our team members come from different backgrounds and each one is extremely proficient in his or her chosen field. All of them are fluent in English and have plenty of experience in providing quality customer service.

Q. What kind of payment method do you accept?2018-10-17T14:00:12+00:00

Currently, we accept major credit cards via PayPal. You can still pay using your card even if you dont have a Paypal account. We also accept bank wire transfers.

Q. What is your rollover policy?2018-10-17T14:01:14+00:00

Your unused time can be added to next month as long as you did not cancel your subscription. If you canceled your subscription and you still have unused time, it will be lost indefinitely. Please note that rollover time is not transferable and cannot be converted to cash.

Q. What is the refund policy?2018-10-17T13:48:15+00:00

Once we have processed your membership fees, we can no longer give you a refund. If you wish to discontinue your membership, please inform us before the start of your next billing cycle.

Q. What is the minimum contract?2019-04-11T17:28:59+00:00