The client is an online marketer and web designer based in Victoria, British Columbia. He currently owns and manages a web and graphic design company that provides affordable and efficient web solutions to both local and international clientele. Even if he already has capable employees who can handle different tasks, the work was just too much for them to handle.
Hiring more people was his only solution but it was not feasible because it was too expensive. Instead, he turned to the services provided by offshore outsourcing companies to give him what he needed: increase productivity and save on costs at the same time.