Philippines: 8-805-4990 | Int’l: +63 (939) 409 7272

Technical Support Agent

Providing quality technical assistance through knowledge in site’s customized tools and software.

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Technical Support Agent

Outsourcing your technical support services is a strategic move that can revolutionize your customer service operations. Our team provides top-notch technical support solutions tailored to your needs.

Our highly trained technical experts are here to ensure that your customers receive swift and effective assistance, ultimately enhancing their overall experience.

Our Outsourced Technical Support Services

We offer expertise and skills to accommodate your needs, which include the following:
Technical SupportAfter Sales ReportTroubleshootingAnd other related task

Benefits of Technical Support Outsourcing

Here are the benefits of our technical support outsourcing services:

Expertise and Specialization: Our team provides technical support outsourcing services, offering access to a team of experienced professionals with in-depth knowledge of various technologies and systems.

Expert Problem Solving: We have experienced technical support teams who excel at problem-solving, reducing downtime and customer frustration to help you ensure a seamless and efficient transaction.

Consistency: You can have consistent and standardized support processes if you outsource technical support from us, leading to improved service quality.

Scalable Knowledge Base: We offer technical support providers to maintain extensive knowledge bases, enabling quick and accurate issue resolution.

Data Security: Our reputable technical support outsourcing has stringent data security measures to protect sensitive customer information.

Provide Exceptional Customer Experience With Our Outsource Technical Support!

PrimeOutsourcing empowers businesses to deliver high-quality support while reducing costs and gaining access to expertise by providing outsourced technical support services. We will enable you to focus on your business core functions and improve customer satisfaction. Contact us today to start optimizing your customer support!

Junior Technical Support Agent

  • 1-2 year experience as full-time Technical Support Agent
  • 1-2 year experience in answering emails, live chat, and trouble tickets
  • 1-2 year experience in answering basic technical issues
  • Basic to intermediate English telephone skills
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Senior Technical Support Agent

  • At least 3 years experience as full-time Technical Support Agent
  • At least 3 years experience in emails, live chat, and trouble tickets
  • At least 3 years experience in answering advanced technical issues
  • Excellent English telephone skills
INQUIRE

Pricing

We charge a monthly flat rate for full-time Technical Support Agent. Upon receiving your inquiry, we will evaluate and let you know whether a junior or senior level staff is suited on the job. We also provide part-time Technical Support Agent or hourly based Technical Support Agent.

FAQ's

Please browse our frequently asked questions page if you have questions about our Technical Support Agent Offshore Staff Leasing. You can also fill out the form below if you need more information about our Technical Support Agent Outsourcing.

Contact Info

PrimeOutsourcing Inc. 6/F Aster Business Center Mandala Park, 312 Shaw Boulevard, Mandaluyong City Metro Manila 1550

US/Canada: (850) 937-7321
International: +63 (939) 409 7272

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