US/Canada: (850) 937-7321 | Int'l: +63 (939) 409 7272
V2 Contact Center2024-03-12T01:17:34+00:00

Contact Center Services and Outsourcing

PrimeOutsourcing provides contact center services to help you attract new customers and maintain existing ones by offering top-notch customer service.

Contact Center Outsourcing

As foreign companies continue to take their contact center offshore, smaller to medium businesses also adopt these strategy to improve their business cost-effectively. With PrimeOutsourcing, we offer services to accommodate your valued customers through our skilled agents. 

Staffing Recommendations

Advantages of Contact Center Outsourcing

  • We have English-proficient telemarketers who polished their craft through extensive training and years of experience.

  • All of our agents have neutral accents preferred by Western nations.

  • Our contact center agents are courteous and approachable.

  • You can reduce overhead and operational costs by 70% while increasing productivity drastically.

  • We offer excellent and efficient service quality.

  • We ensure that sensitive information about your clients is secured with our outsourced contact centers.

  • All of our contact agents are supervised by in-office supervisors.

Case Studies

Harness our proficiency in addressing a myriad of contact center outsourcing needs, as our experienced team of customer service representatives, communication specialists, and support staff are poised to support you.

Whether it’s managing customer inquiries, ensuring prompt and effective issue resolution, or maintaining seamless communication across various channels, we are well-prepared to handle tasks of any magnitude, showcasing our dedication to delivering top-notch service.

Frequently Asked Questions

Would your company allow us to train your staff according to our preference?2023-01-04T07:39:49+00:00
Are your staff perfectly proficient with oral and written English? How about other languages?2023-01-05T01:59:16+00:00
Do you use predictive dialer system such as VICIDIAL?2023-01-05T01:54:39+00:00
Do we give you the leads, or is your company capable of creating leads for us?2023-01-05T01:42:39+00:00
Upon inquiry, how long will it take until we can initiate our telemarketing campaign?2023-01-05T01:50:06+00:00
I’m based in the United States, however I’d like to operate in Canada. Would that be possible?2018-10-18T19:20:43+00:00
For recruitment, what is your screening process?2023-01-05T01:53:54+00:00

Every contact center staff hired by Prime Outsourcing went through an extensive screening process. Specialized exams, and personal and professional background checks are performed to ensure employee integrity.

Send us a message!

Title

Go to Top