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Pros and Cons of outsourcing in the Philippines

Outsourcing in the Philippines

The Philippines has become one of the top destinations for outsourcing customer service and other business processes. With a large pool of talented and highly educated workers, the country offers cost-effective solutions for companies looking to expand their operations.

Outsourcing services in the Philippines has become a trend, with businesses looking for an easier and more affordable way to employ talent. But it’s not all rosy: what are the pros and cons of this type of work? What are some best practices? This article takes a look at the pros and cons of outsourcing in the Philippines.

This article takes a look at the pros and cons of outsourcing in the Philippines.

What do you mean by outsourcing?

Outsourcing is an efficient way to solve an important problem. It can provide quality services at a lower cost. This can be true in most cases, but there are also some drawbacks of outsourcing.

The term outsourcing refers to the contracting out of a business process to a third party provider. Also referred to as business process outsourcing, one of the  great ways to improve your company’s overall efficiency and profitability.

What is another term for outsourcing?

According to Thesaurus Dictionary the other terms for outsourcing are ; subcontracting , deploying , expanding or redistributing.  It simply means someone outside the company  provides specific tasks for a certain company or will do the work done for an efficient business process.

It is a common thing for businesses to outsource the work that they are too busy with. People often outsource from countries which offer affordable prices and/or skilled workers. The Philippines is one of the top outsourcing destinations.

Outsourcing in the Philippines: Pros and Cons

It’s a known fact that outsourcing is one of the best ways to save money, but at the same time, it gives your business more flexibility. How would you know which outsourcing companies are good? These are the pros and cons when outsourcing in the Philippines that you should know.


  • Outsourcing in the Philippines is half the cost compared to other countries to operate in.
  • You can use local labor and manufacturers, which helps keep costs down.
  • You can save time on administrative tasks .
  • The Philippines has a very skilled workforce that offers higher-value services , with a high level of education and Filipinos are fluent in English. 
  • The Philippines is  the third-largest English-speaking country in the world, has a strong affinity for Western culture as a former colony of both Spain and the United States.
  • The Philippines is a major hub for the BPO industry, meaning there’s plenty of work to go around for all types of companies.
  • Outsourcing services can be delivered through the internet or phone, making it easier for you to manage your workers from anywhere in the world.
  • Outsourcing allows you to work with a company that has experience doing what you want done whether hire full-time offshore staff or outsourced team for your business needs.


  • Outsourcing can consume a lot of time in researching and careful attention to detail if you want it to work out smoothly and effectively.
  • You have to research different companies in the Philippines and choose wisely where to outsource.
  • You’ll need time to adjust if you have never worked remotely before.
  • Building an offshore team will take some time to set up that will meet your business requirements.

How much does it cost when outsourcing in the Philippines?

While many western cities outsource, locations in Asia offer much cheaper rates due to lower operating and living expenses. One of the main motives for choosing Asian nations like Vietnam, India, and the Philippines for outsourcing is this.

With rates ranging from $6 to $9 per hour, the Philippines is recognized as one of the best and cost savings when it comes to outsourcing in Southeast Asia.  In general, outsourcing in the nation is not only affordable but also worthwhile to access world class talent.

Thinking About Outsourcing in the Philippines?

While outsourcing may be a viable option for many businesses. But as with any business deal, there is some degree of risk associated with sending work overseas; you need to make sure that you are protected and are working with a respectable partner.

Why outsource in the Philippines?

  • The Philippines is one of the leading outsourcing locations in Southeast Asia.
  • Filipinos are known for their world class talent and good traits that have a huge impact on customer satisfaction.
  • Outsourcing in the Philippines has a low cost operation. Compare the lower exchange rate of Philippine peso and US dollars.
  • The country has established itself as a global leader in the outsourcing sector and is well-positioned to continue its growth in the coming years.

Outsourcing in the Philippines
Want to know why Philippines is a top Outsourcing destination ? Read more here.

Outsource in the Philippines at PrimeOutsourcing

Outsourcing is one of the most effective ways of scaling a business. There are a number of good reasons when outsourcing to the Philippines, and for the most part – with the proper precautions in place – there should be no negatives.

Here at PrimeOutsourcing  you are sure that all the staff are professional , English proficient, can handle your task based on your business needs and has a good track record with staffing solutions.

Learn more about us and find out how we can work together. Contact us now!

By: Alexis Blanca | November 28, 2022 | BPO Philippines, Business Process Outsourcing | 0 Comments

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About the Author: Alexis Blanca