Call Center Outsourcing
Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.
Philippines: The World’s Leading Contact Center Outsourcing Destination
In terms of English language proficiency, there is no doubt that the Philippines is one of the leading countries that…By: Seb Malupa | April 9, 2019 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Outsourcing, Contact Center Solutions | 0 CommentsOutsourcing in the Philippines: What is BPO and Call Center
There is this typical norm wherein when we speak of BPO, many people immediately think about having to answer calls.…By: Seb Malupa | March 5, 2019 | Categories: BPO Philippines, Business Process Outsourcing, Call Center Outsourcing, IT Outsourcing, Staff Leasing, Virtual Assistant | 0 Comments8 Important Questions to Ask When Negotiating an Outsourcing Contract
Image Credit | PixabayOutsourcing companies that engage in outsourcing don’t always contemplate an outsourcing contract renewal process; however, outsourcing companies…By: Seb Malupa | February 1, 2016 | Categories: Business Process Outsourcing, Call Center Outsourcing, IT Outsourcing, Offshore outsourcing, Outsource Accounting, Outsource Bookkeeping, Outsource Marketing, Outsourcing | 0 Comments4 Great Lessons Dr. Seuss Can Impart to the Customer Service Industry
Theodore S. Geisel, or popularly known as Dr. Seuss, celebrated his 110th birthday last March 2. While the beloved author…By: Seb Malupa | March 7, 2014 | Categories: Blog, Call Center Outsourcing, Contact Center Solutions, Outsourcing | 0 Comments
Philippines: The World’s Leading Contact Center Outsourcing Destination
In terms of English language proficiency, there is no doubt that the Philippines is one of the leading countries that [...]
By: Seb Malupa | April 9, 2019 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Outsourcing, Contact Center Solutions | Tags: BPO, call center, call center outsourcing, contact center, contact center outsource, contact center outsourcing, contact center service outsource, outsourcing | 0 Comments
Outsourcing in the Philippines: What is BPO and Call Center
There is this typical norm wherein when we speak of BPO, many people immediately think about having to answer calls. [...]
By: Seb Malupa | March 5, 2019 | Categories: BPO Philippines, Business Process Outsourcing, Call Center Outsourcing, IT Outsourcing, Staff Leasing, Virtual Assistant | Tags: BPO, bpo company, BPO industry in the Philippines, BPO Philippines, BPO services Philippines, business outsourcing, Business Process Outsourcing, outsourcing Philippines | 0 Comments
8 Important Questions to Ask When Negotiating an Outsourcing Contract
Image Credit | PixabayOutsourcing companies that engage in outsourcing don’t always contemplate an outsourcing contract renewal process; however, outsourcing companies [...]
By: Seb Malupa | February 1, 2016 | Categories: Business Process Outsourcing, Call Center Outsourcing, IT Outsourcing, Offshore outsourcing, Outsource Accounting, Outsource Bookkeeping, Outsource Marketing, Outsourcing | Tags: BPO, Business Process Outsourcing, outsourcing, outsourcing Philippines, Philippines Outsourcing | 0 Comments
4 Great Lessons Dr. Seuss Can Impart to the Customer Service Industry
Theodore S. Geisel, or popularly known as Dr. Seuss, celebrated his 110th birthday last March 2. While the beloved author [...]
By: Seb Malupa | March 7, 2014 | Categories: Blog, Call Center Outsourcing, Contact Center Solutions, Outsourcing | Tags: customer service, customer service advice, customer service offshore, customer service outsourcing, customer service PH, customer service tips, customer services, Dr. Seuss quotes, enhancing customer service, improving customer service, offshore customer service, offshoring customer service, outsource customer service, outsourcing customer service | 0 Comments