The Philippines has always been a top-notch choice for offshore business process outsourcing or BPO. One the best alternative option destination for low-cost services that have highly skilled professionals and provide high-quality results. That’s why the country’s held the title of a “BPO capital of the world” since 2010.
Offshore outsourcing in the Philippines provides 24/7 customer support service, business process management (BPM) services, software development and maintenance, project management, application development, and other technical back office functions.
What is Offshoring?
Offshoring is a process where a business outsources administrative tasks or other IT work to another country in order to lower costs and increase productivity. Although offshoring and outsourcing are related, it is important to understand the differences between the two: Offshoring referred to the outsourcing process but is performed in different countries. Learn more about the difference between outsourcing and offshoring here.
Why do companies do offshoring?
Fundamentally, the offshore model aids in boosting a company’s output, enhancing its technological proficiency, and doing so without undue strain. You can lower one of your company’s most expensive expenses, labor expenditures, by outsourcing. By freeing this up, you’ll be able to reinvest money in your company and take advantage of the chance to grow your product and service offerings.
Offshoring provider Philippines provides services for both small and large businesses that want to outsource their IT operations. These companies include outsourcing service providers, offshore software development teams, offshore hosting providers, and offshore outsourcing agencies.
Why is the Philippines the number one destination for offshoring?
The Philippines is one of the fastest-growing economies in Southeast Asia. The BPO industry is one of the biggest factors in a country’s economy in GDP. In 2010, earned the title “BPO Capital of the World.” The country is known for reliable outsourcing companies.
In addition, Filipinos are well known for their hospitality and empathy traits. These qualities have a huge impact on customer satisfaction. Add to that the fact that most Pinoys are a talent pool of highly skilled professionals in the BPO sector such as; customer service, accounting, information technology / IT development, digital marketing, etc.
Another reason why the Philippines is an offshoring destination is because of its low-cost services. Foreign investors take advantage of the lower exchange rate of the Philippine Peso versus US dollars.
On top of that, The Government imposed a data privacy law that requires all BPO service providers to protect the client’s confidential data against security threats. Also known as Data Security Act or RA 10173 that aims to protect data from threats.
Offshore Operations in the Philippines
Although cost-savings are important, there’s a lot more to explore when you decide to offshore in the Philippines. You need to learn more about the availability of labor and the right combination of talented staff, to get the best result.
These are the following you need to consider when choosing offshoring provider Philippines:
1. Make your own research
Choosing the right offshore company is important. It seized the opportunity to get the best results for your business process. One of the most important to consider is finalizing the city or location. The capital city of the Philippines, Manila is an outsourcing center. Cities like Cebu and Davao are also well-established hubs for the BPO industry. that occupy a large percentage of office space and production.
When choosing an offshore partner it is important to find a well-established location for your outsourcing task, it will help you choose a location that has a good reputation, has good technology to support the service.
2. Build Right Offshore Team
Building the right people will maximize your productivity and efficiency that’s why choosing the right people when hiring an offshore team will give you a higher chance of a global competitive advantage. You will have a reliable team that will help you attract clients for fast deliverables.
Acquiring the necessary job skills for your industry is of the utmost importance throughout the process of choosing an offshore provider.
3. Partnering with an offshore outsourcing company
The Philippines is one of the top offshoring destinations. It has been proven over the years that Filipino professionals are highly skilled and have a high work ethic. This allows you to adjust while maintaining existing functionality while benefitting from productivity and efficiency of work inside your business.
BPO was initially established in the Philippines by Accenture. This business has been successfully outsourcing to the Philippines for the longest period of time. Strategically, It’s better to partner and build a team within the location of an outsourcing hub like Manila.
Offshoring Provider Philippines
Offshore outsourcing providers are one of the most thriving services today. One of the largest offshore outsourcing or BPO providers around the globe is the Philippines As a result of this, thousands of companies around the world are choosing to outsource their IT and business needs to a provider in the Philippines because they know they will get high-quality services at an affordable price.
Let us look at a few successful offshoring ventures in the Philippines in 2022 to demonstrate the efficiency of the Filipino workforce. Read more about offshoring provider companies in the Philippines here.
Offshore outsourcing companies
- JPMorgan Chase and CO.
- IBM
- Amazon
- Teleperformance
- Task Us
- Prime Outsourcing
The Benefits of Offshoring in the Philippines
The Philippines is one of the fastest-growing country choices because of its strategic location. In the past 20 years, it has developed into a BPO sector hub on a global scale. The amount of BPO companies and the rapid growth rate of the entire industry show why the Philippines earned the title as a “BPO capital of the world.”
Offshoring provider Philippines delivers services for both small and large businesses that want to outsource their IT operations. These companies include outsourcing service providers, offshore software development teams, offshore hosting providers, and offshore outsourcing agencies. The main benefit of choosing an offshoring provider Philippines is that they can help you save money while improving your efficiency. Offshore outsourcing has been shown to increase profitability by up to 30 percent in some cases.
The Top 5 Benefits of Choosing Offshoring Provider Philippines
1. High-level English Proficiency
Filipinos have a strong advantage when it comes to the English language, which gives them a competitive edge in the workplace. While the Philippines’ national language is Tagalog, they are also one of the largest English-speaking nations. This natural affinity with the English language comes and has developed a neutral accent.
2. Government Support
The country’s BPO industry is one of the biggest contributors to the economy that’s why the Government imposed a law that protects clients’ privacy. Also known as Republic Act 10173 or the Data Privacy Act of 2012 protects all information from unauthorized access and usage, which brings the country’s policies up to international security standards.
3. Cost effective
The most appealing advantage of choosing offshore provider Philippines is the cost savings. The cost of living in the Philippines is extremely low compared to other countries around the globe, which makes it an ideal place for employees who want to save money. Naturally, businesses in the United States, United Kingdom, Canada, and Australia can save a lot of money by hiring offshore staff in the Philippines one to consider is the cost of living, rather than hiring full-time or part-time employees locally. Salaries are lower than in more developed economies, making it the best destination to find affordable but outsourcing expert workers.
4. Time-zone Advantage
The time difference between the Philippines and these countries is relatively small, which allows for more real-time communication and interaction. Which helps to build a better relationship and collaboration with your staff. Filipino employees can easily adjust to changing shifts and work during work hours in different time zones. Because of their high level of trainability, they are capable of adapting quickly and effectively to any new tasks or job specifications.
5. Western Culture Compatibility
You will have no trouble adjusting to employees because the Philippines is considered Asia’s most Westernized country. Because Western culture is deeply ingrained in the country, it is easier for business owners and managers from Western and English-speaking countries to communicate with their offshore employees.
Cultural compatibility is an essential factor that must be considered when choosing an offshore provider. It involves understanding and respecting different cultures, practices, and beliefs.
Prime Outsourcing is your Offshoring Provider Partner in the Philippines
When looking for offshore providers in the Philippines it’s important to make sure that the company has the same goal as your business. The availability of labor and the right combination of talented staff to get the best results. With Prime Outsourcing you can have both, the best offshoring provider in the Philippines and highly skilled professionals you can hire and outsource your work. Be it with web development, web design, and web content writing.
In order to meet the changing demands of our clients, we provide a variety of service delivery options. Our selection of high-quality and reasonably priced services is streamlined to improve daily operations, which enables us to offer workable solutions. Learn more about what we can offer and get in touch with us here. Contact us now!
