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There is a wide range of benefits that an outsourcing provider can give to your business. The very good thing about this practice is that all types of industries and sizes of businesses can make use of it. It is indeed an excellent option for businesses to be competitive without having to invest greatly in their overhead costs.

outsourcing provider

Why is Outsourcing Good?

In most cases, a lot of organizations outsource to cut their costs. However, its practice is way more effective than just being able to reduce expenses. As a business owner, let us give you a list of some of the benefits of having an outsourcing provider, more so, why do companies outsource to other countries in general?

  • Get access to skilled and world-class talents. One of the reasons why organizations decide to outsource is to also have access to people with skilled expertise. 
  • Increase in-house efficiency. Once you have successfully apportioned some of your tasks to the service provider of your choice, it will enable you to use your internal task force on much more important tasks that are needed in your business.
  • Better Risk Management. Outsourcing also leaves more room on your plate. By outsourcing to a competent service provider, you will lessen the risks involved in having your daily tasks done by your in-house staff. In many cases, some in-house employees are not competent in their fields.
  • Extended Business Hours. Outsourcing outside your country means that you will be working with people in a different time zone. This is a good advantage for your business since it will be able to function over extended hours. Thus, this allows your business to function even for 24/7.
  • Flexibility. 

Pointers for a Secure Outsourcing 

The data security risk is a major issue for companies that outsource a part or the entirety of their business processes. This is one of the reasons why a lot of firms are unsure whether to give outsourcing a try or not. However, hiring an outsourcing provider need not be viewed as a bad option. After all, it might be the solution you need to achieve your business goals, focus on your core business processes, and improve business efficiency. As for business owners like you, once you have decided on when to outsource, here is a handful of critical pointers to take into mind for safe and worry-free outsourcing: 

1. Get your business in order

Before you proceed with an outsourcing provider, the first step that you need to do is to ensure that everything about your business is in order. At most, there should be a clear security policy in place that distinguishes sensitive and common data and how each type of data should be managed. The managers and technology professionals of the organization should also understand the set guidelines and standards when dealing with company data.

2. Have database monitoring gateways

As many would say, prevention is better than cure and this rings true in outsourcing providers. If you want to protect your company data against the possibility of a breach, your best bet is to utilize database monitoring gateways and firewalls in your systems before you start outsourcing. These things can help you administrate usage policies and will also aid in preventing external staff from accessing or misusing sensitive information.

3. Hire an outsourcing provider with vigilance

Due diligence is particularly important when hiring an outsourcing provider. So ensure that you do thorough research before paying for an outsourcing provider. Learn everything about the company, including their years of experience, business practices, and data security protocols among others. The vendor you pick should have a strict security policy in place. They should have security rules that protect client data from being copied to portable devices. Equally important is that they educate their staff on handling and protecting sensitive client data.

4. Ensure the presence of preventive technologies

Make sure that the outsourcing provider you hire has preventive technologies that protect sensitive data from being shared, emailed, or copied to removable media devices. They should also have the technology to control data flow to ensure leak-proof traffic. All these should then be enforced by the vendors’ IT staff to prevent a data breach.

5. Create an explicit service-level agreement

To protect your company against data risk when outsourcing, it is wise to make an explicit service-level agreement (SLA) defining the type of services that the outsourcing provider will furnish. It also includes the “right to audit” clauses, escalation path, altering processes, etc.

6. Perform a periodic data audit

Wherever your data is stored, it pays to conduct periodic database and network security audits. Doing so will enable you to identify potential vulnerabilities in your database or network which, in turn, will allow you to address issues immediately and ultimately secure your outsourcing processes.

PrimeOutsourcing as Your Outsourcing Provider

Are you having second thoughts about whether you should outsource or not? Most especially, are not sure whether you should outsource with PrimeOutsourcing? Here are some of the things you should not miss out on once you choose to outsource with PrimeOutsourcing:

  • Gain access to world-class expertise. We invest in our people, the latest technologies, and methodologies. More so, our staff has worked with clients from different industries and niches. These are just some of our competitive edge against other outsourcing companies here in the Philippines. 
  • Better Risk Management. Deciding to outsource with us will lessen your responsibilities, not to mention your outsourced job function will be handled by experts. This not only lessens your plate, but you will also have reduced risks of having mismanagements resulting in failed projects. 
  • Increased Company Focus. Outsourcing also means you will have more room to focus on your core business. Since you will have more time to allot to your business, you can also focus more of your resources on your customer’s needs and demands.
  • Access to External Resources. This is perfect for SME’s, we understand that you may not yet have all the needed resources within your company. PrimeOutsourcing is a viable alternative to expand all your business capabilities. We are your partner in growing your business.

Contact us today for more details!

By: Seb Malupa | April 22, 2010 | Business Process Outsourcing, Outsourcing | 0 Comments

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About the Author: Seb Malupa