There is no denying that some outsourcing provider tends to overpromise and underdeliver. This
is where outsourcing got its bad reputation. However, although outsourcing does have its own set of
challenges, it can still yield great advantages for companies as long as best practices are implemented.
Hence, if you are planning to outsource some of your business processes or perhaps you are already
outsourcing some tasks, here are important steps you can take to make the most out of your outsourcing provider.
Outsourcing Provider Tip 1: Do your homework
Before you hand over the reins, you need to ensure that you are working with the right partner and this
is where research comes into play. Do not hesitate to ask for provider recommendations from people
you trust.
In the absence of a good recommendation from a friend or acquaintance, use online networks
to find out everything you need to know about potential contractors. By doing your homework, it will
be easier to find a reliable contractor that can provide you the service that you need.
Outsourcing Provider Tip 2: Be clear and realistic about job requirements
In order to fully take advantage of an outsourcing arrangement, it is vital that you create a well-thought
and detail job description and plan of action that your contingent hires understand. Goals, objectives,
expectations as well as the assigned tasks and deadlines should be realistic and are actually in line with
the skill and experience of the outsourced staff.
Outsourcing Provider Tip 3: Always be involved
It is critical that you remain in control of all the aspects of your outsourcing so as to monitor the
progress of a project. If you cannot personally attend to this, your best bet is to have a staff who will be
responsible for overseeing everything. This way, you can be assured that your outsourced activity is in
line with your corporate goals.
Outsourcing Provider Tip 4: Communicate, communicate, communicate
Since outsourced work happens out of your sight, open and clear communication should always be
on top of your priorities. Set meetings periodically so as to discuss plans and key elements of the
business, address issues and provide the necessary feedback and support.
This face time, be it an in-
person meeting or a video chat will greatly help in preventing confusion, misunderstandings, delays,
and issues from escalating. This can also help strengthen relationships by bridging the gap that working
long-distance creates and can significantly improve workflow.
Outsourcing Provider Tip 5: Make it a lasting affair
Just because an outsourced staff will not be around for the long haul does not mean that you have to be
indifferent to them. No matter how important you think you are, always treat your contingent workers
with respect and like they are a part of your business. Doing so ensures a lasting relationship and will
also help motivate the staff to do their jobs effectively.
Having an idea about outsourcing with the help of these techniques shall help you realize that there is really plenty of things to consider before starting this journey. But of course, aside from the solid plan,
you’ll come up with, another big factor you need to focus on is the outsourcing company you’ll choose.
Prime Outsourcing offers an array of world-class outsourcing services for businessmen like you.
If you want to know more about us and the ways we can help you, click here.
