There is no denying that a lot of outsourcing providers tend to overpromise and underdeliver. This
is where outsourcing got its bad reputation. However, although outsourcing does have its own set of
challenges, it can still yield great advantages for companies as long as best practices are implemented.
Hence, if you are planning to outsource some of your business processes or perhaps you are already
outsourcing some tasks, here are steps you can take to get the most from your outsourcing provider.
How to Make the Most Out of Your Outsourcing Provider
1. Do your homework
Before you hand over the reins, you need to ensure that you are working with the right partner and this
is where research comes into play. Do not hesitate to ask for provider recommendations from people
you trust. In the absence of a good recommendation from a friend or acquaintance, use online networks
to find out everything you need to know about potential contractors. By doing your homework, it will
be easier to find a reliable contractor that can provide you the service that you need.
2. Be clear and realistic about job requirements
In order to make the most out of getting an outsourcing provider, it is vital that you create a well-thought
and detail job description and plan of action that your contingent hires understand. Goals, objectives,
expectations as well as the assigned tasks and deadlines should be realistic and are actually in line with
the skill and experience of the outsourced staff.
3. Always be involved
It is critical that you remain in control of all the aspects of your outsourcing so as to monitor the
progress of a project. If you cannot personally attend to this, your best bet is to have a staff who will be
responsible for overseeing everything. This way, you can be assured that your outsourced activity is in
line with your corporate goals.
4. Communicate, communicate, communicate
Since outsourced work happens out of your sight, open and clear communication should always be
on top of your priorities. Set meetings periodically so as to discuss plans and key elements of the
business, address issues and provide the necessary feedback and support. This face time, be it an in-
person meeting or a video chat will greatly help in preventing confusion, misunderstandings, delays,
and issues from escalating. This can also help strengthen relationships by bridging the gap that working
long distances creates and can significantly improve workflow.
5. Make it a lasting affair
Just because an outsourced staff will not be around for the long haul does not mean that you have to be
indifferent to them. No matter how important you think you are, always treat your contingent workers
with respect and like they are a part of your business. Doing so ensures a lasting relationship and will
also help motivate the staff to do their jobs effectively.
PrimeOutsourcing Services
Outsourcing has now become an essential part of every business. Today, companies go in for remote work
to help their staff find a work/life balance, have access to top talent worldwide, and save costs. As seen in
today’s industry, the Philippines has become one of the trusted countries foreign companies outsource to.
The outsourcing industry in the country is booming and is seen to continuously flourish in the coming years.
With PrimeOutsourcing, you will have direct access to professional talents that are well-experienced in
different types of industries. We have an array of services that will cater to your business’ needs. Contact us
today to request a quote, for further inquiries, head over to our FAQs page.
