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Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.
7 Tips to Have a Successful IT Helpdesk
With the advanced technology that keeps on coming into the world, people tend to have more questions about different things…By: Joan Rivera | January 11, 2016 | Categories: Business Process Outsourcing, Call Center, IT Management, IT Services | 0 Comments7 Significant Customer Service Trends to Keep an Eye on This 2014
When it comes to your business, providing consistent high-quality customer service is one of the best and fastest ways to…By: Seb Malupa | March 5, 2014 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center | 0 CommentsOutsourcing Customer Services: Debunking Five Common Misconceptions
More and more organizations have started outsourcing their customer service functions to third-party companies. From monitoring and managing emails, voice,…By: Seb Malupa | February 4, 2014 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, Outsourcing | 0 Comments5 Signs You Need the Help of an Internet Marketing Consultant
Not everybody needs the services of an Internet marketing consultant for their business, but some require it. How will you…By: Seb Malupa | August 28, 2013 | Categories: Business Process Outsourcing, Call Center | 0 CommentsIT-BPO Sector Enjoys 19% Growth in Revenue, Employment
2012 proved to be a great year for the IT-BPO sector, as it boasted a 19 percent growth in revenue…By: Seb Malupa | June 6, 2013 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, IT Services | 0 CommentsBPO News 2013 | Office Space Demand Remains Strong Thanks to BPOs
BPO NEWSCheck out these BPO news to keep you updated on the latest development in the industry: There is still…By: Seb Malupa | June 6, 2013 | Categories: BPO Philippines, Business Process Outsourcing, Call Center | 0 CommentsThanks to Seat Leasing, Having a BPO Office in the Metro Need Not Be Expensive
With seat leasing, gone are days when putting up an office in a top business district entails a lot of…By: Seb Malupa | September 12, 2010 | Categories: Business Process Outsourcing, Call Center, Seat leasing | 0 CommentsPHL BPO Sector Maintains $16-B Target Despite Strength of Peso
The continued strength of the peso may be a problem for the country's BPO sector, but it is not enough…
7 Tips to Have a Successful IT Helpdesk
With the advanced technology that keeps on coming into the world, people tend to have more questions about different things [...]
By: Joan Rivera | January 11, 2016 | Categories: Business Process Outsourcing, Call Center, IT Management, IT Services | Tags: BPO, Business Process Outsourcing, IT Helpdesk, IT Outsourcing, IT Services, IT Solutions, outsource, outsourcing, outsourcing PH, outsourcing Philippines | 0 Comments
7 Significant Customer Service Trends to Keep an Eye on This 2014
When it comes to your business, providing consistent high-quality customer service is one of the best and fastest ways to [...]
By: Seb Malupa | March 5, 2014 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center | Tags: 2014 customer service trends, call center service, contact center, contact service PH, customer service, customer service 2014, customer service outsourcing, customer service PH, customer service tips, customer service trends, outsourced customer service, outsourcing customer service, Philippines customer servicec, trends in customer service | 0 Comments
Outsourcing Customer Services: Debunking Five Common Misconceptions
More and more organizations have started outsourcing their customer service functions to third-party companies. From monitoring and managing emails, voice, [...]
By: Seb Malupa | February 4, 2014 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, Outsourcing | Tags: contact center outsource, contact center outsourcing, contact center service outsource, contact center service outsourcing, customer service outsource PH, customer service outsourcing, customer service Philippines, outsource call center, outsourcing, outsourcing customer service, outsourcing PH, outsourcing Philippines, Philippines Outsourcing | 0 Comments
5 Signs You Need the Help of an Internet Marketing Consultant
Not everybody needs the services of an Internet marketing consultant for their business, but some require it. How will you [...]
By: Seb Malupa | August 28, 2013 | Categories: Business Process Outsourcing, Call Center | Tags: Business Process Outsourcing, Internet marketing, marketing, outsource, outsourcing | 0 Comments
IT-BPO Sector Enjoys 19% Growth in Revenue, Employment
2012 proved to be a great year for the IT-BPO sector, as it boasted a 19 percent growth in revenue [...]
By: Seb Malupa | June 6, 2013 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, IT Services | Tags: BPO, Business Process Outsourcing, It, IT-BPO, outsource, outsourcing, outsourcing PH, Philippines Outsourcing | 0 Comments
BPO News 2013 | Office Space Demand Remains Strong Thanks to BPOs
BPO NEWSCheck out these BPO news to keep you updated on the latest development in the industry: There is still [...]
By: Seb Malupa | June 6, 2013 | Categories: BPO Philippines, Business Process Outsourcing, Call Center | Tags: BPO, Business Process Outsourcing, outsource, outsourcing, outsourcing PH, outsourcing Philippines, Philippines Outsourcing | 0 Comments
Thanks to Seat Leasing, Having a BPO Office in the Metro Need Not Be Expensive
With seat leasing, gone are days when putting up an office in a top business district entails a lot of [...]
By: Seb Malupa | September 12, 2010 | Categories: Business Process Outsourcing, Call Center, Seat leasing | Tags: seat lease, seat leasing, seat leasing in ph | 0 Comments
PHL BPO Sector Maintains $16-B Target Despite Strength of Peso
The continued strength of the peso may be a problem for the country’s BPO sector, but it is not enough [...]
By: Seb Malupa | May 31, 2013 | Categories: Business Process Outsourcing, Call Center | Tags: BPO, bpo company, BPO in the Philippines, BPO sector, Business Process Outsourcing | 0 Comments
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