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Call Center

Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.

4 Easy Tips to Boost the Quality of Your Contact Center Services

4 Easy Tips to Boost the Quality of Your Contact Center Services

The pricing and quality of a product may increase your chances of successfully selling a product. However, these are not [...]

How to Work Well with Your Virtual Assistant

How to Work Well with Your Virtual Assistant

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By: Joan Rivera | April 13, 2016 | Categories: Business Process Outsourcing, Call Center, Virtual Assistant | Tags: | 0 Comments

Philippines: To Become the Biggest IT-BPM / BPO Market

bpo market

Philippines: To Become the Biggest IT-BPM / BPO Market

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By: Joan Rivera | April 11, 2016 | Categories: Business Process Outsourcing, Call Center, Outsourcing | Tags: | 0 Comments

5 Outsourcing Advantages

OUTSOURCING ADVANTAGES

5 Outsourcing Advantages

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4 BPO Tips to Improve Your Partner Relationship

bpo tips

4 BPO Tips to Improve Your Partner Relationship

Business Process Outsourcing or BPO is one of the leading trends in the business industry today. The economy might continue [...]

By: Joan Rivera | April 4, 2016 | Categories: Business Process Outsourcing, Call Center | Tags: | 1 Comments

The Newest Competitive Weapons of Call Centers

call center in the philippines

The Newest Competitive Weapons of Call Centers

Customer service is very important in one’s business. As for business owners like you, this is how you take good [...]

Shared Service Center: Key To A Successful Organization

Shared Service Center: Key To A Successful Organization

Over 90% of Fortune 500 companies adopt a shared service center in their organization. Because of its growing effectuality, many [...]