How to Work Well with Your Virtual Assistant
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5 Outsourcing Advantages
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4 BPO Tips to Improve Your Partner Relationship
Business Process Outsourcing or BPO is one of the leading trends in the business industry today. The economy might continue its improvement, some enterprises are [...]
The Newest Competitive Weapons of Call Centers
Customer service is very important in one’s business. As for business owners like you, this is how you take good care of your customers. This [...]
7 Tips to Have a Successful IT Helpdesk
With the advanced technology that keeps on coming to the world, people tend to have more questions about different things that involve IT. Now, let [...]
Seven Customer Service Trends to Keep an Eye on This 2014
When it comes to your business, providing consistent high-quality customer service is one of the best and fastest ways to ensure its success. Research has [...]
Debunking Five Common Misconceptions About Outsourcing Customer Services
More and more organizations have started outsourcing their customer service functions to third-party companies. From monitoring and managing emails, voice, fax and real-time chats to [...]
5 Signs You Need the Help of an Internet Marketing Consultant
Not everybody needs the services of an Internet marketing consultant for their business, but some require it. How will you know if you need these? [...]