outsourcing customer service

Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.

8 Ways SME Outsourcing Scaling Strategies Helps Businesses
The goal of an SME is not just to earn now and let fate decide later. It aims to grow…
By: Veronica Louis Gannaban | September 19, 2023 | Categories: Blog, Outsourcing | 0 Comments
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A Guide to Superior Outsource Customer Service for Business
A company without decent customer service will amount to nothing in the long run. When you outsource customer service you…
By: Joan Rivera | September 11, 2017 | Categories: Blog, Business Process Outsourcing, Customer Service, Outsourcing | 0 Comments
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4 Great Lessons Dr. Seuss Can Impart to the Customer Service Industry
Theodore S. Geisel, or popularly known as Dr. Seuss, celebrated his 110th birthday last March 2. While the beloved author…
By: Seb Malupa | March 7, 2014 | Categories: Blog, Call Center Outsourcing, Contact Center Solutions, Outsourcing | 0 Comments
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7 Significant Customer Service Trends to Keep an Eye on This 2014
When it comes to your business, providing consistent high-quality customer service is one of the best and fastest ways to…
By: Seb Malupa | March 5, 2014 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center | 0 Comments
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Outsourcing Customer Services: Debunking Five Common Misconceptions
More and more organizations have started outsourcing their customer service functions to third-party companies. From monitoring and managing emails, voice,…
By: Seb Malupa | February 4, 2014 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, Outsourcing | 0 Comments
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8 Ways SME Outsourcing Scaling Strategies Helps Businesses

The goal of an SME is not just to earn now and let fate decide later. It aims to grow [...]

By: Veronica Louis Gannaban | September 19, 2023 | Categories: Blog, Outsourcing | Tags: outsourcing, outsourcing company, outsourcing customer service, outsourcing Philippines, Philippines Outsourcing, SME Outsource, SME Outsourcing, SMEs in the Philippines | 0 Comments

A Guide to Superior Outsource Customer Service for Business

A company without decent customer service will amount to nothing in the long run. When you outsource customer service you [...]

By: Joan Rivera | September 11, 2017 | Categories: Blog, Business Process Outsourcing, Customer Service, Outsourcing | Tags: BPO Philippines, customer service, outsource customer service, outsourcing customer service | 0 Comments

4 Great Lessons Dr. Seuss Can Impart to the Customer Service Industry

Theodore S. Geisel, or popularly known as Dr. Seuss, celebrated his 110th birthday last March 2. While the beloved author [...]

7 Significant Customer Service Trends to Keep an Eye on This 2014

7 Significant Customer Service Trends to Keep an Eye on This 2014

When it comes to your business, providing consistent high-quality customer service is one of the best and fastest ways to [...]