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Defining Offshore Outsourcing, and Outsourcing

In today’s globally competitive industry, almost all organizations make use of offshore outsourcing and outsourcing. Why? Mostly because they want to reduce costs in manpower [...]

Philippines: The World’s Leading Contact Center Outsourcing Destination

In terms of the English language proficiency, there is no doubting that the Philippines is one of the leading countries which has a very high [...]

Outsourcing in the Philippines: What is BPO and Call Center

There is this typical norm where in when we speak of BPO, a lot of people immediately think about is having to answer calls. To [...]