Contact Center Solutions

Over 90% of Fortune 500 companies adopt a shared service center in their organization. Because of its growing effectuality, many [...]

With the advanced technology that keeps on coming into the world, people tend to have more questions about different things [...]

Online fraud has been increasing in numbers and continues to double as more credit cards produce. In the US alone, [...]

Theodore S. Geisel, or popularly known as Dr. Seuss, celebrated his 110th birthday last March 2. While the beloved author [...]

When it comes to your business, providing consistent high-quality customer service is one of the best and fastest ways to [...]

More and more organizations have started outsourcing their customer service functions to third-party companies. From monitoring and managing emails, voice, [...]

Not everybody needs the services of an Internet marketing consultant for their business, but some require it. How will you [...]

2012 proved to be a great year for the IT-BPO sector, as it boasted a 19 percent growth in revenue [...]

BPO NEWSCheck out these BPO news to keep you updated on the latest development in the industry: There is still [...]

With seat leasing, gone are days when putting up an office in a top business district entails a lot of [...]