contact center

Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.

Philippines: The World’s Leading Contact Center Outsourcing Destination
In terms of English language proficiency, there is no doubt that the Philippines is one of the leading countries that…
By: Seb Malupa | April 9, 2019 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Outsourcing, Contact Center Solutions | 0 Comments
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4 Easy Tips to Boost the Quality of Your Contact Center Services
The pricing and quality of a product may increase your chances of successfully selling a product. However, these are not…
By: Seb Malupa | December 27, 2017 | Categories: Blog, Call Center, Contact Center Solutions | 0 Comments
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Outsourcing BPO Company Teleperformance wins 2017 Asia-Pacific Contact Center Outsourcing Service Provider of the Year
Teleperformance which has been operating in the Philippines since 1996 which nearly operates 30,000 workstations in several locations won the…
By: Joan Rivera | August 25, 2017 | Categories: Business Process Outsourcing, Customer Service, Offshore outsourcing, Outsourcing | 0 Comments
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7 Significant Customer Service Trends to Keep an Eye on This 2014
When it comes to your business, providing consistent high-quality customer service is one of the best and fastest ways to…
By: Seb Malupa | March 5, 2014 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center | 0 Comments
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In terms of English language proficiency, there is no doubt that the Philippines is one of the leading countries that [...]

The pricing and quality of a product may increase your chances of successfully selling a product. However, these are not [...]

Teleperformance which has been operating in the Philippines since 1996 which nearly operates 30,000 workstations in several locations won the [...]

When it comes to your business, providing consistent high-quality customer service is one of the best and fastest ways to [...]