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customer service Philippines

Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.

Shopify downsizes its workforce; chooses Outsourcing Customer Support this 2022

Outsourcing customer support

Shopify downsizes its workforce; chooses Outsourcing Customer Support this 2022

The popular Canadian multinational e-commerce company, Shopify reportedly lay-off 1,000 employees or 10% of its workforce last July 2022. The [...]

By: Veronica Louis Gannaban | November 11, 2022 | Categories: Blog, Call Center, Customer Service | Tags: BPO, BPO in the Philippines, customer service, customer service outsourcing, customer service Philippines, Customer Support, e-commerce, outsource customer support, Outsourcing Customer Support, shopify | 0 Comments

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Outsourcing Customer Services: Debunking Five Common Misconceptions

customer service outsourcing philippines

Outsourcing Customer Services: Debunking Five Common Misconceptions

More and more organizations have started outsourcing their customer service functions to third-party companies. From monitoring and managing emails, voice, [...]

By: Seb Malupa | February 4, 2014 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, Outsourcing | Tags: contact center outsource, contact center outsourcing, contact center service outsource, contact center service outsourcing, customer service outsource PH, customer service outsourcing, customer service Philippines, outsource call center, outsourcing, outsourcing customer service, outsourcing PH, outsourcing Philippines, Philippines Outsourcing | 0 Comments

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