Contact Center Solutions
Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.
Here Are 10 Successful Outsourcing Case Studies You Can’t Miss
You've probably seen several advertisements promoting outsourcing, but recognizing its tangible benefits might be difficult. While outsourcing promises efficiency and…By: Veronica Louis Gannaban | December 20, 2024 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center Philippines, Customer Service, Outsourcing, Staff Leasing | 0 CommentsShopify downsizes its workforce; chooses Outsourcing Customer Support this 2022
The popular Canadian multinational e-commerce company, Shopify reportedly lay-off 1,000 employees or 10% of its workforce last July 2022. The…By: Veronica Louis Gannaban | November 11, 2022 | Categories: Blog, Call Center, Customer Service | 0 CommentsPhilippines: The World’s Leading Contact Center Outsourcing Destination
In terms of English language proficiency, there is no doubt that the Philippines is one of the leading countries that…By: Seb Malupa | April 9, 2019 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Outsourcing, Contact Center Solutions | 0 Comments4 Easy Tips to Boost the Quality of Your Contact Center Services
The pricing and quality of a product may increase your chances of successfully selling a product. However, these are not…By: Seb Malupa | December 27, 2017 | Categories: Blog, Call Center, Contact Center Solutions | 0 CommentsVirtual Assistant: 5 Awesome Ways to Work Well with Your VA
Outsourcing some of your tasks can make your life easier and more productive. If you let some of these tasks…By: Joan Rivera | April 13, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Virtual Assistant | 0 CommentsPhilippines: To Become the Biggest IT-BPM / BPO Market
…By: Joan Rivera | April 11, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Outsourcing | 0 Comments5 Outsourcing Advantages You Should Know for Your Business
Do you want to know what are the outsourcing advantages? If you’re still thinking about whether to hire an outsourcing…By: Joan Rivera | April 6, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Outsourcing | 0 Comments4 Effective BPO Tips to Improve Your Business Partnership
Business Process Outsourcing or BPO is one of the leading trends in the business industry today. The economy might continue…By: Joan Rivera | April 4, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center | 0 CommentsThe Newest Competitive Weapons of Call Centers
Customer service is very important in one’s business. As for business owners like you, this is how you take good…By: Joan Rivera | March 25, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Philippines | 0 CommentsBPO Companies Seek for Expansion to Other Cities
The business process outsourcing (BPO) industry has been a major driver of economic growth and employment in the Philippines. While…By: Joan Rivera | March 14, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Outsourcing | 0 Comments
Here Are 10 Successful Outsourcing Case Studies You Can’t Miss
You’ve probably seen several advertisements promoting outsourcing, but recognizing its tangible benefits might be difficult. While outsourcing promises efficiency and [...]
By: Veronica Louis Gannaban | December 20, 2024 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center Philippines, Customer Service, Outsourcing, Staff Leasing | Tags: BPO, Business Process Outsourcing, outsource, outsource Filipino, outsourcing, outsourcing case studies, outsourcing PH, outsourcing Philippines, Philippines Outsourcing, successful outsourcing | 0 Comments
Shopify downsizes its workforce; chooses Outsourcing Customer Support this 2022
The popular Canadian multinational e-commerce company, Shopify reportedly lay-off 1,000 employees or 10% of its workforce last July 2022. The [...]
By: Veronica Louis Gannaban | November 11, 2022 | Categories: Blog, Call Center, Customer Service | Tags: BPO, BPO in the Philippines, customer service, customer service outsourcing, customer service Philippines, Customer Support, e-commerce, outsource customer support, Outsourcing Customer Support, shopify | 0 Comments
Philippines: The World’s Leading Contact Center Outsourcing Destination
In terms of English language proficiency, there is no doubt that the Philippines is one of the leading countries that [...]
By: Seb Malupa | April 9, 2019 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Outsourcing, Contact Center Solutions | Tags: BPO, call center, call center outsourcing, contact center, contact center outsource, contact center outsourcing, contact center service outsource, outsourcing | 0 Comments
4 Easy Tips to Boost the Quality of Your Contact Center Services
The pricing and quality of a product may increase your chances of successfully selling a product. However, these are not [...]
By: Seb Malupa | December 27, 2017 | Categories: Blog, Call Center, Contact Center Solutions | Tags: call center, contact center, contact center outsource, contact center outsourcing, contact center services | 0 Comments
Virtual Assistant: 5 Awesome Ways to Work Well with Your VA
Outsourcing some of your tasks can make your life easier and more productive. If you let some of these tasks [...]
By: Joan Rivera | April 13, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Virtual Assistant | Tags: best virtual assistant, outsource virtual assitant, VA, VA outsourcing, virtual assistant, virtual assistant outsourcing, virtual assistants, virtual assistants Philippines | 0 Comments
By: Joan Rivera | April 11, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Outsourcing | Tags: BPO, Business Process Outsourcing, outsource, outsourcing, outsourcing PH, outsourcing Philippines, Philippines Outsourcing | 0 Comments
5 Outsourcing Advantages You Should Know for Your Business
Do you want to know what are the outsourcing advantages? If you’re still thinking about whether to hire an outsourcing [...]
By: Joan Rivera | April 6, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Outsourcing | Tags: BPO, Business Process Outsourcing, outsource, outsourcing, outsourcing PH, outsourcing Philippines, Philippines Outsourcing | 0 Comments
4 Effective BPO Tips to Improve Your Business Partnership
Business Process Outsourcing or BPO is one of the leading trends in the business industry today. The economy might continue [...]
By: Joan Rivera | April 4, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center | Tags: BPO, Business Process Outsourcing, outsource, outsourcing, outsourcing PH, outsourcing Philippines | 0 Comments
The Newest Competitive Weapons of Call Centers
Customer service is very important in one’s business. As for business owners like you, this is how you take good [...]
By: Joan Rivera | March 25, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Philippines | Tags: BPO, Business Process Outsourcing, call center, call center philippines, customer service outsourcing, outsource call center | 0 Comments
BPO Companies Seek for Expansion to Other Cities
The business process outsourcing (BPO) industry has been a major driver of economic growth and employment in the Philippines. While [...]
By: Joan Rivera | March 14, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Outsourcing | Tags: BPO, bpo company, BPO Philippines, Business Process Outsourcing, Philippine BPO services | 0 Comments