Call Center
Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.
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Shopify downsizes its workforce; chooses Outsourcing Customer Support this 2022
The popular Canadian multinational e-commerce company, Shopify reportedly lay-off 1,000 employees or 10% of its workforce last July 2022. The…By: Veronica Louis Gannaban | November 11, 2022 | Categories: Blog, Call Center, Customer Service | 0 CommentsPhilippines: The World’s Leading Contact Center Outsourcing Destination
In terms of English language proficiency, there is no doubt that the Philippines is one of the leading countries that…By: Seb Malupa | April 9, 2019 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Outsourcing, Contact Center Solutions | 0 Comments4 Easy Tips to Boost the Quality of Your Contact Center Services
The pricing and quality of a product may increase your chances of successfully selling a product. However, these are not…By: Seb Malupa | December 27, 2017 | Categories: Blog, Call Center, Contact Center Solutions | 0 CommentsVirtual Assistant: 5 Awesome Ways to Work Well with Your VA
Outsourcing some of your tasks can make your life easier and more productive. If you let some of these tasks…By: Joan Rivera | April 13, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Virtual Assistant | 0 CommentsPhilippines: To Become the Biggest IT-BPM / BPO Market
…By: Joan Rivera | April 11, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Outsourcing | 0 Comments5 Outsourcing Advantages You Should Know for Your Business
Do you want to know what are the outsourcing advantages? If you’re still thinking about whether to hire an outsourcing…By: Joan Rivera | April 6, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Outsourcing | 0 Comments4 Effective BPO Tips to Improve Your Business Partnership
Business Process Outsourcing or BPO is one of the leading trends in the business industry today. The economy might continue…By: Joan Rivera | April 4, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center | 0 CommentsThe Newest Competitive Weapons of Call Centers
Customer service is very important in one’s business. As for business owners like you, this is how you take good…By: Joan Rivera | March 25, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Philippines | 0 CommentsBPO Companies Seek for Expansion to Other Cities
The business process outsourcing (BPO) industry has been a major driver of economic growth and employment in the Philippines. While…By: Joan Rivera | March 14, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Outsourcing | 0 CommentsShared Service Center: Key To A Successful Organization
Over 90% of Fortune 500 companies adopt a shared service center in their organization. Because of its growing effectuality, many…By: Seb Malupa | February 16, 2016 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, Customer Service, Outsourcing | 0 Comments
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Shopify downsizes its workforce; chooses Outsourcing Customer Support this 2022
The popular Canadian multinational e-commerce company, Shopify reportedly lay-off 1,000 employees or 10% of its workforce last July 2022. The [...]
By: Veronica Louis Gannaban | November 11, 2022 | Categories: Blog, Call Center, Customer Service | Tags: BPO, BPO in the Philippines, customer service, customer service outsourcing, customer service Philippines, Customer Support, e-commerce, outsource customer support, Outsourcing Customer Support, shopify | 0 Comments
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Philippines: The World’s Leading Contact Center Outsourcing Destination
In terms of English language proficiency, there is no doubt that the Philippines is one of the leading countries that [...]
By: Seb Malupa | April 9, 2019 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Outsourcing, Contact Center Solutions | Tags: BPO, call center, call center outsourcing, contact center, contact center outsource, contact center outsourcing, contact center service outsource, outsourcing | 0 Comments
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4 Easy Tips to Boost the Quality of Your Contact Center Services
The pricing and quality of a product may increase your chances of successfully selling a product. However, these are not [...]
By: Seb Malupa | December 27, 2017 | Categories: Blog, Call Center, Contact Center Solutions | Tags: call center, contact center, contact center outsource, contact center outsourcing, contact center services | 0 Comments
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Virtual Assistant: 5 Awesome Ways to Work Well with Your VA
Outsourcing some of your tasks can make your life easier and more productive. If you let some of these tasks [...]
By: Joan Rivera | April 13, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Virtual Assistant | Tags: best virtual assistant, outsource virtual assitant, VA, VA outsourcing, virtual assistant, virtual assistant outsourcing, virtual assistants, virtual assistants Philippines | 0 Comments
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By: Joan Rivera | April 11, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Outsourcing | Tags: BPO, Business Process Outsourcing, outsource, outsourcing, outsourcing PH, outsourcing Philippines, Philippines Outsourcing | 0 Comments
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5 Outsourcing Advantages You Should Know for Your Business
Do you want to know what are the outsourcing advantages? If you’re still thinking about whether to hire an outsourcing [...]
By: Joan Rivera | April 6, 2016 | Categories: Blog, Business Process Outsourcing, Call Center, Outsourcing | Tags: BPO, Business Process Outsourcing, outsource, outsourcing, outsourcing PH, outsourcing Philippines, Philippines Outsourcing | 0 Comments
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4 Effective BPO Tips to Improve Your Business Partnership
Business Process Outsourcing or BPO is one of the leading trends in the business industry today. The economy might continue [...]
By: Joan Rivera | April 4, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center | Tags: BPO, Business Process Outsourcing, outsource, outsourcing, outsourcing PH, outsourcing Philippines | 0 Comments
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The Newest Competitive Weapons of Call Centers
Customer service is very important in one’s business. As for business owners like you, this is how you take good [...]
By: Joan Rivera | March 25, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Call Center Philippines | Tags: BPO, Business Process Outsourcing, call center, call center philippines, customer service outsourcing, outsource call center | 0 Comments
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BPO Companies Seek for Expansion to Other Cities
The business process outsourcing (BPO) industry has been a major driver of economic growth and employment in the Philippines. While [...]
By: Joan Rivera | March 14, 2016 | Categories: Blog, BPO Philippines, Business Process Outsourcing, Call Center, Outsourcing | Tags: BPO, bpo company, BPO Philippines, Business Process Outsourcing, Philippine BPO services | 0 Comments
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Shared Service Center: Key To A Successful Organization
Over 90% of Fortune 500 companies adopt a shared service center in their organization. Because of its growing effectuality, many [...]
By: Seb Malupa | February 16, 2016 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, Customer Service, Outsourcing | Tags: BPO, Business Process Outsourcing, outsource, outsourcing, outsourcing PH, Philippines Outsourcing | 0 Comments