Customer Service
Giving you regular updates on our company and the services we provide. Including news, trends, how-tos, and insights in the outsourcing industry.
5 Actionable Ways to Deal with Difficult Clients
Challenges are part of any business or profession. They may arise from internal factors such as poor organizational structure, terrible…By: Leanne Danielle Marquez | November 13, 2023 | Categories: Blog, Customer Service, Marketing, Outsourcing | 0 CommentsShopify downsizes its workforce; chooses Outsourcing Customer Support this 2022
The popular Canadian multinational e-commerce company, Shopify reportedly lay-off 1,000 employees or 10% of its workforce last July 2022. The…By: Veronica Louis Gannaban | November 11, 2022 | Categories: Blog, Call Center, Customer Service | 0 Comments
A Guide to Superior Outsource Customer Service for Business
A company without decent customer service will amount to nothing in the long run. When you outsource customer service you…By: Joan Rivera | September 11, 2017 | Categories: Blog, Business Process Outsourcing, Customer Service, Outsourcing | 0 CommentsOutsourcing BPO Company Teleperformance wins 2017 Asia-Pacific Contact Center Outsourcing Service Provider of the Year
Teleperformance which has been operating in the Philippines since 1996 which nearly operates 30,000 workstations in several locations won the…By: Joan Rivera | August 25, 2017 | Categories: Business Process Outsourcing, Customer Service, Offshore outsourcing, Outsourcing | 0 Comments
Outsourcing Company: Discover 9 Best Tips to Manage Client Relationship
Starting an outsourcing company is not just about having enough services you can offer or having experienced staff to work…By: Seb Malupa | August 14, 2017 | Categories: BPO Philippines, Customer Service, Outsourcing | 0 Comments
Shared Service Center: Key To A Successful Organization
Over 90% of Fortune 500 companies adopt a shared service center in their organization. Because of its growing effectuality, many…By: Seb Malupa | February 16, 2016 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, Customer Service, Outsourcing | 0 Comments
5 Actionable Ways to Deal with Difficult Clients
Challenges are part of any business or profession. They may arise from internal factors such as poor organizational structure, terrible [...]
By: Leanne Danielle Marquez | November 13, 2023 | Categories: Blog, Customer Service, Marketing, Outsourcing | Tags: | 0 Comments
Shopify downsizes its workforce; chooses Outsourcing Customer Support this 2022
The popular Canadian multinational e-commerce company, Shopify reportedly lay-off 1,000 employees or 10% of its workforce last July 2022. The [...]
By: Veronica Louis Gannaban | November 11, 2022 | Categories: Blog, Call Center, Customer Service | Tags: BPO, BPO in the Philippines, customer service, customer service outsourcing, customer service Philippines, Customer Support, e-commerce, outsource customer support, Outsourcing Customer Support, shopify | 0 Comments
A Guide to Superior Outsource Customer Service for Business
A company without decent customer service will amount to nothing in the long run. When you outsource customer service you [...]
By: Joan Rivera | September 11, 2017 | Categories: Blog, Business Process Outsourcing, Customer Service, Outsourcing | Tags: BPO Philippines, customer service, outsource customer service, outsourcing customer service | 0 Comments
Outsourcing BPO Company Teleperformance wins 2017 Asia-Pacific Contact Center Outsourcing Service Provider of the Year
Teleperformance which has been operating in the Philippines since 1996 which nearly operates 30,000 workstations in several locations won the [...]
By: Joan Rivera | August 25, 2017 | Categories: Business Process Outsourcing, Customer Service, Offshore outsourcing, Outsourcing | Tags: call center philippines, contact center, outsourcing, Outsourcing BPO, outsourcing contact provider | 0 Comments
Outsourcing Company: Discover 9 Best Tips to Manage Client Relationship
Starting an outsourcing company is not just about having enough services you can offer or having experienced staff to work [...]
By: Seb Malupa | August 14, 2017 | Categories: BPO Philippines, Customer Service, Outsourcing | Tags: BPO, client relationship, client relationship management, customer service, outsourced, outsourcing | 0 Comments
Shared Service Center: Key To A Successful Organization
Over 90% of Fortune 500 companies adopt a shared service center in their organization. Because of its growing effectuality, many [...]
By: Seb Malupa | February 16, 2016 | Categories: BPO Philippines, Business Process Outsourcing, Call Center, Customer Service, Outsourcing | Tags: BPO, Business Process Outsourcing, outsource, outsourcing, outsourcing PH, Philippines Outsourcing | 0 Comments
